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Transport
Management System
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Fast,
flexible and very powerful.
The Transport Management System (Titan) will streamline the services of
any company carrying freight for clients,
or supply companies managing their own delivery systems. The system covers
every aspect of management and integrates seamlessly with our online
booking system Helix
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System Overview:
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Titan provides a number
of solutions for courier bookings. These include receiving client bookings
via data entry, client onsite systems or through web bookings over the
internet. These bookings flow into the radio dispatch
area where the requirements are communicated to the delivery
vehicles.
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When a booking has been
completed, it moves into the
booking review area for
pricing adjustments. After the adjustments
have been finalised, the booking is passed on to invoicing.
The accounts system can then allocate incoming payments
and keep track of debtors.
An automatic status update for a booking may be sent back to the
client either by email or the web.
Once a booking has been made, customer
service screens are available to review bookings within any screen.
Review screens differ depending on whether the booking is a distribution run
or a
standard booking.
Internal electronic "Chat
sessions" can be conducted by staff to discuss particular bookings.
The cost of a new booking is automatically calculated by the freight rating
engine.
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Click on the image to link to related information. |
Features:
| 1. General Features
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Customize:
screens, reports, graphing templates and menus to meet your needs.
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Client
hierarchies: The system supports the division of clients into cost
centers that may be arranged into hierarchies.
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Accounting
tools:
Invoicing, cash allocation and debtors modules are available.
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| 2.
Bookings
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Screens: designed for rapid data entry and high
volumes.
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Booking selection: Our
selection of
booking methods includes:
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Front
end data capture: minimizes data entry duplication and increases
accuracy.
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| 3.
Dispatch
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Designed for high volumes.
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Rapid freight allocation: "Drag and drop" freight
allocation with keyboard option available.
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Freight status at a glance:
colour coding and icons quickly show freight status.
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Automated driver messaging.
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Temporary Run: Develop the
most efficient route before allocating freight to a vehicle.
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Labels:
printed where required.
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Depot
weigh stations: verify information from onsite and ad-hoc pickups
are correct.
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4. Fleet management:
Details of company or
driver owned fleet are entered and managed within the system.
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Automated
status updates
via the internet allows your clients to track and trace their freight.
Customer satisfaction will improve with immediate access to tracking
data. At the same time, fewer customer service enquiries will take
pressure from your customer service staff.
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Customer
service screens
optimised for route management. Data retrieval and modification
available all in one screen.
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Routes
displayed graphically: and may be modified using "drag and
drop" or keyboard entry.
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Internal
messaging: workstation messaging sessions with notifications
regarding specific jobs, usually bookings.
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6. Rates
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Rating contracts are used to automatically calculate the
booking cost. These may be attached to clients.
Rating
always defaults to a client contract. Cost centre
contracts are used in the absence of client contracts.
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Rates information is centralized,
minimizing client onsite
systems maintenance.
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Human Resource Management
(HRM)
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HRM
Specifies details of your employees and contractors, covering:
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Support
for multiple resource types
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Rating
by hour, by service, by project
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GST
calculations
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Pay
sheet printing
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Payroll
deductions
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Timesheet
management.
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Driver
specific:
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Piece
rates
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Safety
net calculations
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