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Claims entered into the Risk Management System
are subject to the automatic tracking of all actions. Whenever a claim
is opened and modified, each action is recorded. The action, date and
the name of the operator are logged as soon as the screen is
opened.
This screen may be used to add notes to particular
actions, ensuring that anyone who opens the claim details will easily be
able to pick up from where the claim was last left. Responding to
enquiries and following up on a claim is easy because all claim
information is at your fingertips.
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