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It's when things go wrong that your company has the
opportunity to demonstrate excellence in customer service. Show your
clients that you value their business by processing their insurance
claims with speed and efficiency. Increase customer satisfaction
while reducing claims processing costs.
Trojan puts your
company in complete control over claims information. Data entry screens
have been optimised for data entry speed, with automated processes
utilized wherever possible. All claims are processed within one
comprehensive screen. Enquires and follow-up are a breeze with all claim
information instantly available at your fingertips.
Additionally, system users have
the ability to scan and store documents online, revolutionizing access and retrieval of vital
claims information. This high degree of flexibility
makes Trojan a powerful claims management package.
Common Risk Management Features Include:
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All actions on claims are tracked automatically.
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Full
financial audit trailing is automatic.
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Payments, recoveries.
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Mail merging of MS Word letters.
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Cross-divisional
multi-line Risk Management.
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Financial reporting.
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Monthly divisional reports.
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Document scanning and storage of documents online.
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Reports can be exported using PDF format and transferred
electronically.
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